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What you
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FAQS

• What kind of loans does HFS provide?

HFS provides a combination of secured and unsecured business loans as per the need of the customer.

Short-term smart business loans to MSME customers are offered between Rs. 1 Lac to Rs. 25 Lacs.

Long-term secured business loans to MSME customers are offered between Rs. 10 Lacs to Rs. 2 Crores.

• How much loan can I avail? What are the eligibility criteria?

There are different eligibility criteria for different entities and loan products.

To find out the loan amount you are eligible for, Check here OR Email us at wecare@hfsl.in OR Enquire online OR call us at your doorstep OR visit any of our branch locations

• Is there a minimum loan amount?

The minimum loan amount is Rs. 2,00,000

• What are the loan tenure options?

HFS offers short-term, medium-term and long-term tenure options ranging from 1 year to 15 years.

• What are the documents required for processing a loan application?
• How do I apply for a loan?

To avail a loan from HFS you can click here OR you can email us at wecare@hfsl.in, OR contact us at any of our branch locations and our representatives will guide you through the process.

• How can I get my communication address changed on my loan account?

In case you wish to change the communication address, please submit the following documents at our branch:

  • Service request form
  • Self-Attested copy of your new address proof along with the originals for validation.

After necessary verification by our branch, the new address will be updated in our records within 15 working days.

• What are the options to pay the Equated Monthly Instalments (EMI)?

You can pay the EMI through NACH (NATIONAL Automated Clearing House)

• How many days will it take to update EMI clearance status on my loan account?

Post EMI presentation, EMI clearance status will be updated to your loan account in 3 working days. You can also verify EMI clearance status with your banker.

• How can I prepay my loan?

You can choose to prepay your loan by visiting any of our branches. Prepayment charges are applicable on early closure of loans.

• How can I contact HFS for more information?

Email us at wecare@hfsl.in

Enquire online OR call us at your doorstep OR visit at any of our branch locations.

Alternatively, you can search HFS branches on Google Maps. All our branches are listed on Google Maps.

• What is the Procedure for Refund of Tax Deduction at Source (TDS) on interest?

All repayments to be made by the borrower to HFS shall be made free and clear of, and without any deduction whatsoever including Tax Deduction at Source (TDS). The borrower shall deposit an amount equivalent to the TDS with the government treasury and provide HFS the TDS certificate in Form No. 16A downloaded from the TRACES website on a quarterly basis. Further, the TDS amount should be reflected in the FORM 26AS statement of HFS with 'F' status. HFS will refund to the borrower an amount equivalent to the TDS amount within 15 working days of the borrower furnishing the TDS certificate in the manner aforesaid on a quarterly basis. However, the TDS refund claim will be entertained by HFS within one year from the end of the year in which TDS is deductible.

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